Omron Healthcare Returns/Exchange policy

We at Omron Healthcare challenge ourselves continually to work for the betterment of society where every individual enjoys good health and comfortable living. We work hard to deliver exceptionally good quality healthcare products at the most competitive price in the market.

If the purchased product does not meet your expectations, you can easily return it within 7 days of delivery either by calling us at 1800-419-0492 (Working hours: Monday to Friday, 9.00 am to 5.30 pm) or by sending us an email at [email protected] with in 24hrs of Delivery.

Terms and conditions for return/exchange:

Return Policy is implied only where the product has defect or damage. We do not accept returns in case of wrong product selection made by customer. Also, general reasons such as not liking the color, design, fit etc. would not be considered for return. We suggest you to go through all product specifications, images, description, fit/size etc. before purchase.

Product should not be damaged and must be returned with complete accessories and original packaging.

Shipping Charges if any shall NOT be refundable.

If the product that you received is defective or damaged, please inform the company within 24 hours of delivery via email at [email protected] or by calling us on customer care at 1800-419-0492. Our customer care executive may call you to know the exact condition of the product.

You can also choose to send back the product through courier within 48 hours after raising a return request.

In case, the returned product does not meet the aforementioned conditions, it will not be accepted and will be returned back to the customer at their expense and the amount will not be reimbursed.

Kindly ensure that the returned product is securely packaged in original packaging to avoid any damage during transportation.

Please note that our pick-up facility is available in selected locations only.

All our policies are subject to change. Kindly visit www.omronbrandshop.com for the latest policy updates.

Refund Policy:

In case of customer request for Refund, it will be processed through NEFT within 10 working days after the quality check has been done on the given product.