We’re sorry that you had to face inconvenience. However, we assure you that we will do everything in our bounds to resolve your concern.
Please elaborate your problem below.
“Due to the current COVID-19 situation, there might be suspension of transportation services at various locations based on the local regulations/guidelines as issued from time to time. We at our end are constantly evolving to ensure that your products reach you at the earliest and thank you in advance for your cooperation during these difficult times.”